La Poste and Paris Aéroport are working together to open two innovative post offices so as to offer passengers and employees of the Paris airports new services in addition to the traditional offerings of postage and parcel pick-up.
ThepostofficeoftheWestterminalatParis-Orly
La Poste is revamping its range of services to respond to the specific needs of passengers passing through the airports. A large space is now dedicated to self-service, with 24-hour access to terminals allowing millions of passengers, whether they’re arriving or departing, to independently carry out several operations: buying stamps, dropping off regular or registered letters, purchasing ready-to-post envelopes and packages, Colissimo packages and stamps, having post redirected, depositing cheques or using an ATM (at Paris-Orly Airport).
This range of self-service offerings is enhanced by innovative complementary services available during opening hours: a private work or meeting space that can be rented on demand, a Peeksprint terminal that allows customers to print postcards from personal photos, and a range of iconic La Poste merchandise, offering customers the opportunity to buy unique gifts. There is also a space dedicated to mobile phones, where customers can rent Wi-Fi boxes (Bienvenue Wi-Fi at Charles de Gaulle and Travel Wifi at Orly) and smartphones (Insid’r), buy “The Kase” phone accessories and connected objects for the home, and even take advantage of a key storage service.
An interactive digital screen also enables customers to access digital offers from Groupe La Poste, such as:
- Ordering personalised stamps
- Accessing the “Pro” portal to manage a company’s daily activity
- Accessing the Digiposte electronic safe.
The range of offers will be regularly updated with services especially designed for travellers.
The creation of these two areas, which cater to the needs of passengers and employees, is the fruit of a collaboration between La Poste and Paris Aéroport.
La Poste is transforming its network and its physical presence to offer a range of services adapted to its customers’ needs and patterns of use. The post offices at Paris-Orly and Paris-Charles de Gaulle symbolise La Poste’s willingness to be as close to its customers as possible.
The creation of these two areas, which cater to the needs of passengers and employees, is the fruit of a collaboration between La Poste and Paris Aéroport.
La Poste is transforming its network and its physical presence to offer a range of services adapted to its customers’ needs and patterns of use. The post offices at Paris-Orly and Paris-Charles de Gaulle symbolise La Poste’s willingness to be as close to its customers as possible.
| Useful information : - At Paris-Orly West Terminal, Arrivals level - At Paris-Charles de Gaulle Above the TGV railway station - Opening hours of the two post offices: 6 days a week from 8:30 am to 6:00 pm |
